Second to None
I've used Techmedics for years at my facility. Their customer service is second to none and I've used pretty much every third party IT company in my area. They're staff is courteous and professional but what I like most about them is their transparency at the work site. They are able to resolve whatever issues I may be having cleanly and quickly without getting in my staffs way. I will continue to use them whenever the need arises!
( IT Manager La Corona USA, Inc. )
I was nobody, nowhere - until I met Techmedics!
I first enlisted the services of James and his crew of experts at TechMedics almost 5 years ago, in a desperate attempt to replace our previous IT Service. This was a small operation with fewer than 55 employees, but no one had even anything close to a manual or user guide to the then server set-up or operation.
James and his team came in with no more information than where the server was located, made an assessment, and supplied me with a snapshot of where my IT solution was – and more importantly where it was headed. They then proceeded to spend a full 24 hours dedicated to backing up the entire system while staying in close contact with me to supply updates. It was a Herculean task, and not a welcome one to my panicky employees, but James was there with assurances and explanations every step of the way.
I was so impressed by how Techmedics literally saved the business’s information and back up data, that I have continued to recommend them in the stickiest of situations, where people’s productivity is deeply suffering because of concerns about everything they don’t know about their own IT solution.
A fine group of young professionals, I only wish I had even more opportunities to introduce their talents to industry colleagues.
Mindy D. Perrin, PHR
( Director, HR OvationTV )
We are very happy with overall service since we came onboard at the beginning of this year. Impressive response times with helpdesk inquiries. Very knowledgeable techs to assist with all kinds of IT issues.