Entertainment

CLIENT PROFILE

A major entertainment cable channel acquired a business unit from a parent company of another entertainment company to expand its presence in the cable TV space. By this acquisition, they expanded their program offerings, gained new demographics and increased their viewership.

CHALLENGES

  • Create a new datacenter that will be compatible with the acquired businesses’ existing infrastructure in less than 2 months.
  • Migrate data from over 200 endusers over one weekend.
  • Migrate Exchange mailboxes from old Exchange 2010 to Exchange 2013 while users retained full access to their old mailbox items including Inbox, Calendar, Tasks, Sent Items, etc.
  • Move over 200 computers from one domain to another domain while keeping their desktop profile unchanged including desktop settings, wallpapers, programs, desktop data, etc.

EXECUTIVE SUMMARY

The client engaged Techmedics to manage, implement, and migrate all of the acquired business unit’s IT infrastructure and resources from its previous owners to our client’s infrastructure.

OUR SOLUTIONS

Over a 4 month period, Techmedics worked with our client’s internal IT staff and the IT department of the parent company of the acquired business unit and its partners to develop and schedule the migration plan.

During the planning phases, a new network infrastructure was built from the ground up with enterprise grade Cisco Routers, Cisco ASA® Firewalls, Cisco Catalyst® Switches, and Cisco Access Points. They were designed and deployed using the latest best practices incorporating security, VLANs, DMVPN, Site to Site VPNs and Remote User VPNs. The network’s complexity was creating a flexible network that not only tied back seamlessly to the Parent company’s headquarters located on the other side of the country but also creating the connections to their remote offices and partners to share programming and other line of business applications.

Servers were setup using Microsoft Server 2012R2® technologies with Microsoft Hyper-V® 2012 platform virtualizing Domain Controllers, SQL Servers, Exchange Servers with DFS for file shares and DAG for the Exchange environment. An RD Gateway from the RDS Features were enabled for simple access for remote users.

Dell and Apple systems were brought over from the company that was acquired. To ensure that there was no business interruption, over 30 consultants were engaged in migrating the desktops to the newly created domains over one cutover weekend. During this time, all of the users’ data were migrated along with all of the user’s mailbox contents.

Lastly, Cisco 7000 Series phone handsets were tied into a new Cisco Business Edition 6000 (BE6k) server enabling new Unified Communications features such as Unity® Connection, Jabber® including IM and Presence, Telepresence®, and WebEx®.

RESULT

Our project was the final phase and marked the completion of the successful acquisition of the business unit. Upon completion of the project, our client entered into a Managed Services contract for Techmedics to provide ongoing Tier 1, 2 and 3 Support for the Network, Servers, Helpdesk and Telephony support as well as escalation support for the internal IT staff. This client is a ManagedCare™ and OneCare™ managed services client.