The technology services firm has weathered financial crisis and more to become the award-winning IT leader it is today.
Techmedics, an award-winning provider of IT support, consulting, and cybersecurity services to the greater Los Angeles area, is proud to announce that it’s celebrating its 20th year in business. President and CEO of Techmedics, James Moon was thrilled to celebrate the occasion with his clients and staff, saying:
“It’s been a pure joy to grow the Techmedics team from just a small core group in 1999 to four times that size today. We’ve evolved with the IT services industry, shifting our focus from break-fix IT support to proactively managing the network and technology of our clients. Going forward, we plan to stay tightly focus on maximizing the network uptime and availability of our clients, while also providing IT strategy and cybersecurity services to companies that want to make the most of their technology investment. It’s been a wonderful ride so far, and I couldn’t be more excited about the next 20 years.”
While Techmedics is a thriving organization today, the road to this success has not always been smooth. During the financial crisis of 2008, Techmedics’ business experienced a sharp downturn as clients closed or greatly downsized their IT budgets, forcing the company to restructure itself to stay relevant.
Since the crisis, Techmedics has experienced a strong rebound, driven in large part by the company’s deep commitment to customer satisfaction. To further develop its reputation as a leader in customer-centric IT support, Techmedics has recently launched several new initiatives, including a client portal to speed the gathering of IT ticket information and a comprehensive set of processes for quickly gathering client satisfaction data.
Techmedics is an IT consulting firm that offers flexible, flat-rate IT service to small and mid-market businesses in Los Angeles, including those in the entertainment, architecture, finance, manufacturing, and professional services fields. Founded on a strong customer ethic, the Techmedics team enjoys helping companies align their IT and business goals, discover new levels of network dependability, and approach the latest technologies with greater confidence than they thought possible.
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