Serving Dallas and the entire Dallas-Fort Worth Metroplex for over 25 years, Techmedics has been helping businesses grow by providing top-notch IT support and services. Our dedicated team of highly skilled IT consultants, technicians, and professionals will make sure that your organization operates efficiently.
We make sure that you get the best IT support by providing you with business services that are truly within reach. Our local office is strategically located within downtown Dallas, Texas, so we can connect and collaborate with ease.
Ready to transform your IT experience? Get a free consultation and discover how Techmedics IT Support can elevate your business!
To tackle the complexities of IT, you need the support of an entire team of subject matter experts (SMEs) on your side. If you are understaffed or currently lacking certain technical capacities, we can fill the gap. Our engineers, technicians, and IT managers specialize in various subsets of managed IT services. They will serve, not only as your IT support consultants, but as your skilled partners to drive your business forward.
Techmedics helps you stay ahead of the curve with outsourced IT support in Dallas.
From helpdesk support services to cloud solutions, managed cyber security, remote and onsite IT support, our team of expert engineers provides proactive IT support and maintenance, so you can focus on your core business. Let us handle the technical complexities so you can focus on what really matters.
With Techmedics you get a comprehensive security platform with a dedicated cybersecurity team to stay ahead of threats. We follow strict HIPAA compliance, ISO 27001 and NIST 800-171 guidelines for our security solutions.
Our certified helpdesk and support staff use efficient workflows and advanced tools to swiftly address your concerns. We prioritize resolving issues on the first call, achieving over 70% first call resolution rate and over 98% customer satisfaction.
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A well-defined IT strategy turns technology into an asset, driving business growth and success. We align your technology to help you gain a competitive edge, establishing a technology roadmap for your business.
We implement scalable solutions that adapt to the evolving demands of your business, providing flexibility and reliability. Our transparent communication fosters an open dialogue, keeping you well-informed and engaged.
Smoothly transition to Techmedics as your MSP without disruption. Whether it’s onboarding your company, new employees or new technology, our dedicated onboard team follows standardized and documented onboard/offboard processes.
The pandemic of 2020 accelerated the shift to remote work, forcing businesses to address IT concerns related to secure remote access and collaboration. Techmedics can set up a secure remote access solution that allows your staff to easily communicate and collaborate.
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"The IT support industry can be challenging with long hours, critical thinking, and working around the clock. Having Techmedics as our MSP makes a huge difference in our everyday ability to have great outcomes for complex problems using their advanced level of skills and knowledge."
Techmedics has provided CourtCall with high-level network engineering and Windows server support for the last six years. Their service is high-quality, responsive, timely and expert. Highly recommended as a Managed Service Provider.
"Techmedics keeps us up to date with technology, and we are leagues ahead of our competition. We like to maintain that edge, and with James and his staff we are very able to do just that. Response time is fantastic, and the entire crew is knowledgeable and always attentive. I cannot recommend this company highly enough. They are stellar."
"I've used Techmedics at my facility for years. They're able to resolve issues cleanly and quickly without getting in the staff's way."
"Our intricate network is up and running smoothly and we could not be more impressed. Their customer service is fantastic! I highly recommend them."
"Impressive response times with helpdesk inquiries. Very knowledgeable techs to assist with all kinds of IT issues."
"As a firm dependent on the latest technology, a knowledgeable and responsive IT team is critical. Techmedics has proven to be a reliable partner, consistently providing timely customer service with patience and adaptability."
Take the first step toward transforming your business with expert IT solutions. Fill out the form to get a free consultation tailored to your specific needs. Whether you need managed IT services, IT support, or strategic IT consulting, our Dallas-based team is ready to help your business thrive. No obligation, just expert advice!
Techmedics
2451 W. Grapevine Mills Cir. #541
Grapevine, TX 76051
214.516.6862
info@techmedics.com
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