Managed IT

Get a team of experts that specialize in business technology solutions. Leverage us when you need it most. Our Managed IT Services can help your organization with day-to-day support and long-term strategic planning.

Your Dedicated Managed IT Services Company

Searching for an MSP you can trust to take over your IT infrastructure? Our team of IT experts help you make sense of it all to get your business in order.

Techmedics Managed IT Services
The complexities of information technology are growing; long gone are the days of a one-person IT guru providing managed IT services.
It's simply impossible to be well-versed in all the technologies it takes to power a business. Instead, businesses today need to work with a full-service managed IT services company offering advanced solutions and network infrastructure.
MSP IT Services Techmedics
Managed services provider Techmedics
With Techmedics you gain access to a team of subject matter experts dedicated to your account, each specializing in a specific subset of technology solutions for your business, from web and cloud services to project and client management.

Managed IT Services

Monitoring & Alerting

We will proactively monitor your network 24/7 x 365 and remotely address potential points of failure before they become critical. Automatic alerts guarantee a rapid response time. Our team takes responsibility for the stability of your network infrastructure and ensures its optimum performance. We use a timely approach to monitor and manage your information technology system. Further, we include services such as firewall monitoring, data backup and server updates to keep your assets secure. In addition, these preventive measures allow us to prevent issues from escalating by creating ready to access solutions.

Helpdesk

Our team provides your business with a single place to report your issues and service requests, providing a systematic approach to managing IT. Efficient troubleshooting is at the core of our helpdesk services, which is why we employ detailed documentation. Each service request you make generates a ticket, creating a historical log of all known issues and helping to prevent the same problems from constantly occurring. In addition, you can access all the historical records generated by our system so you can obtain helpful information to solve recurring issues and prevent further incidents.

Compliance

Across multiple industries, there is mandatory compliance when it comes to data and security. This requirement includes Payment Card Industry Data Security Standard (PCI DSS), Health Insurance Portability and Accountability Act (HIPAA), National Institute of Standards and Technology (NIST), and other regulators. We can help you report on compliance and meet those requirements. To ensure your system’s compliance, our team will first assess your current setup. Next, we will prepare a report along with proposals to improve your company’s compliance and report to concerned regulatory bodies. Finally, you’re working with an experienced team that has helped hundreds of businesses adhere to standards across industries.

Reporting

Our team maintains open communication lines with our clients. The end goal is to practice transparency and keep organizations and business owners we serve up to date all the time. As a result, you will receive a comprehensive report that is detailed monthly. This report will contain extensive details regarding our managed security services, system upgrades and other aspects of IT services. This reporting strategy helps simplify capacity management, plan for future upgrades, and justify technology investments. In addition, we can also accommodate all your questions and comments about any proposals or systems already in place. Further, we can discuss the next steps for improvement.

Virtual CTO (vCTO)

Our team provides a flexible on-demand Virtual Chief Technology Officer for small businesses and midsize enterprises who need technical expertise but cannot commit to a full-time CTO. From our experience, we have found that small and mid-sized enterprises have difficulty gathering exceptionally talented professionals within their current budgets, such as a chief technology officer. This is where our vCTO services come in to help your business succeed. We lend you our technical expertise, so you can have access to expert advice to help you manage your systems and cloud network. We provide you with a dedicated tech expert with whom you can consult to help you develop your IT assets and strategies. Our dedicated vCTO expert will help you achieve your business goals until you can hire your company's technology officer.

Business Technology

Some IT concerns don't involve day-to-day break-fix problems. Our business technology services include e-recycling penetration testing, cybersecurity assessments, and more. This support service boosts your team’s productivity as your staff becomes more familiar with using improved systems and infrastructure. We take the time to analyze your current systems and identify areas for improvement. As we fill the gaps and deploy a suite of custom solutions for your business, we improve your technology management capabilities. These improvements are provided through cloud migration, post-installation support and training, asset management, infrastructure design, inter-office connectivity, infrastructure design, firewall improvement, security improvements and end-user training.

Pre-Sales Engineer
Procurement Specialist
Network Engineer
Server Admin
Helpdesk Manager
Chief Technology Officer
Cybersecurity Specialist
Project Manager

Your Dedicated IT Team

We're The Leading Managed IT Services Provider, Partnering With Businesses in Every Industry

Small Business
No IT department and need to completely outsource their IT infrastructure.
Mid-market
Usually in search of an extra resource for projects or day-to-day.
Government & Education
Usually in search of an extra resource for projects or day-to-day.
Non-profit
Looking to scale IT costs and decrease operations costs to maximize donations.
Manufacturing & Logistics
Looking to scale IT costs and decrease operations costs to maximize donations.
Entertainment & Media
Usually in search of an extra resource for projects or day-to-day.
Architecture & Design
Usually in search of an extra resource for projects or day-to-day.
Construction & Engineering
Usually in search of an extra resource for projects or day-to-day.
From Project Management to Cloud Migration, People Love How We Deliver

The team is amazing...

"Our intricate network is up and running smoothly and we could not be more impressed. Their customer service is fantastic! I highly recommend them."

Carin O. | Coworking Space

Having Techmedics as our MSP makes a huge difference...

"...in our everyday ability to have great outcomes for complex problems using their advanced level of skills and knowledge.

Mirko M. | Manufacturing & Distribution

Techmedics keeps us up-to-date with technology...

"Response time is fantastic, and the entire crew is knowledgeable and always attentive."

David C. | Pathology Lab
Their staff is courteous and professional...

"I've used Techmedics at my facility for years. They're able to resolve issues cleanly and quickly without getting in the staff's way."

John L. | Apparel & Distribution
We are happy with overall service...

"Impressive response times with helpdesk inquiries. Very knowledgeable techs to assist with all kinds of IT issues."

Jesse L. | Manufacturing
A reliable partner...

"Techmedics has proven to be a reliable partner, consistently providing timely customer service with patience and adaptability."

Chandra J. | Architecture
People connecting technology
Techmedics can help your business reduce downtime and control unpredictable IT costs.
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