You need a team of experts that specialize in business technology solutions to leverage whenever you may need them. Our Managed IT Services can help your organization get access to the experts along with some other perks. Including day-to-day support and long-term strategic planning.
The complexities of information technology are growing; long gone are the days of a one-man IT guru. It’s simply impossible to be well versed in all of the technologies it takes to power a business. With Techmedics, you will get a team of subject matter experts dedicated to your account; each one specializing in a certain subset of technology solutions for your business.
We will proactively monitor your network 24/7 x 365 and remotely address potential points of failure before they become critical. Automatic alerts guarantee a rapid response time.
A single place to report your issues and service requests, providing a systematic approach to managing IT. Each request generates a ticket, creating a historical log of all known issues and helping to prevent the same issues from constantly occurring.
Across multiple industries there is mandatory compliance when it comes to data and security. This includes PCI DSS, HIPAA, NIST, and others. We can help you report on compliance and meet those requirements.
You will receive a comprehensive report that is detailed monthly. This helps to simplify capacity management, plan for upgrades, and justify technology investments.
Flexible on-demand Virtual Chief Technology Officer for small businesses and mid-size enterprise who need technical expertise but are not able to commit to a full-time CTO.
Some IT concerns don't involve day-to-day break-fix problems. Our business technology services include services like e-recycling penetration testing, cybersecurity assessments, and more.
"James and the Techmedics team are amazing. They set up our network with 150 cable drops and 10 WiFi access points for our new business. Our intricate network is up and running smoothly and we could not be more impressed. Their customer service is fantastic! I highly recommend them!"
"The IT support industry can be challenging with long hours, critical thinking, and working around the clock. Having Techmedics as our MSP makes a huge difference in our everyday ability to have great outcomes for complex problems using their advanced level of skills and knowledge."
"Techmedics keeps us up to date with technology, and we are leagues ahead of our competition. We like to maintain that edge, and with James and his staff we are very able to do just that. Response time is fantastic, and the entire crew is knowledgeable and always attentive. "
"I’ve used Techmedics for years at my facility. Their customer service is second. Their staff is courteous and professional but what I like most about them is their transparency at the work site. They’re able to resolve whatever issues I may be having cleanly and quickly without getting in my staff’s way."
"We are happy with overall service. Impressive response times with helpdesk inquiries. Very knowledgeable techs to assist with all kinds of IT issues."
"As a firm dependent on the latest technology, a knowledgeable and responsive IT team is critical. Techmedics has proven to be a reliable partner consistently providing timely customer service with patience and adaptability."