At Techmedics, we’re proud to serve Fort Worth and the entire Dallas-Fort Worth Metroplex. Our local downtown Dallas office is staffed with skilled technicians who are passionate about providing top-notch IT solutions. For over 25 years we have helped organizations remain productive and safe, while growing and enhancing their business.
We recognize that small and medium-sized businesses (SMBs) require reliable and efficient IT support to thrive in today’s competitive landscape. Whether you are a small business with 10 systems or a large organization with hundreds of employees, we have a solution that aligns with your unique needs.
Ready to transform your IT experience? Get in touch today and discover how Techmedics can elevate your business!
Leverage our proactive approach to managing your network. Our team for IT support in Fort Worth sets up 24/7 tech monitoring to address potential points of failure. This can be in the form of data backup, firewall monitoring, server updates, and more. Complementing the service is our automatic alert system, put in place to ensure quick response and prevent issues from reaching a critical level. In addition, we work behind the scenes and minimize disruption by remotely deploying these regular checks and alerts.
Efficient troubleshooting is at the heart of our operations. As such, we undertake issue documentation systematically. We generate a ticket for each service request filed. And then, we record the issue alongside its resolution, to serve as a future guide. All known issues are collated in one place: the Helpdesk. Through this feature, you can access historical information logs to prevent the same problems from happening repeatedly.
Meet data and security standards through our managed IT services. First, we assess your current setup. Then, we propose ways to improve compliance reporting. We have helped clients adhere to the guidelines set by various industries, such as the Payment Card Industry Data Security Standard (PCI DSS), Health Insurance Portability and Accountability Act (HIPAA), and the National Institute of Standards and Technology (NIST).
Our certified IT professionals maintain transparency throughout your project. Expect monthly reports from your dedicated account manager. This documentation covers capacity management, system upgrade plans, technology investments, and other aspects of our managed IT services. Further, we leave our communication line open to accommodate comments and questions regarding performance or discussions about our next steps.
Consulting is in our company DNA. So in addition to lending our technical expertise as an extended IT team, we provide you with boardroom-level decision-making proficiency through our on-demand virtual chief technology officer (vCTO) service. Our goal is to enable startup and mid-level businesses to access exceptional talent within their operational budget. And our dedicated tech executive makes this happen, especially for those who are not yet ready to fully commit. With this option, you can receive clear guidance in keeping your key technologies aligned with bottom-line objectives.
Bolster your team's productivity with a cohesive IT system. Our managed IT services in Fort Worth include generating solutions that fill the gaps in an organization's business technology management. We go beyond day-to-day break-fix problems, looking into the overall design to identify opportunities and issues in security, reliability, and related components. Composing our suite of solutions are cloud migration, cybersecurity assessments, e-recycling, and penetration testing, among others. Let every aspect of your IT contribute to the company's sustainability and scalability with our help.
To tackle the complexities of IT today, you need an entire team of subject matter experts (SMEs) on your side. If you are understaffed or lack talent in some areas, we can fill the gap. Our engineers, technicians, and managers specialize in various subsets of business technology solutions. We deliver the skills and know-how needed to drive your business forward.
"The IT support industry can be challenging with long hours, critical thinking, and working around the clock. Having Techmedics as our MSP makes a huge difference in our everyday ability to have great outcomes for complex problems using their advanced level of skills and knowledge."
Techmedics has provided CourtCall with high-level network engineering and Windows server support for the last six years. Their service is high-quality, responsive, timely and expert. Highly recommended as a Managed Service Provider.
"Techmedics keeps us up to date with technology, and we are leagues ahead of our competition. We like to maintain that edge, and with James and his staff we are very able to do just that. Response time is fantastic, and the entire crew is knowledgeable and always attentive. I cannot recommend this company highly enough. They are stellar."
"I've used Techmedics at my facility for years. They're able to resolve issues cleanly and quickly without getting in the staff's way."
"Our intricate network is up and running smoothly and we could not be more impressed. Their customer service is fantastic! I highly recommend them."
"Impressive response times with helpdesk inquiries. Very knowledgeable techs to assist with all kinds of IT issues."
"As a firm dependent on the latest technology, a knowledgeable and responsive IT team is critical. Techmedics has proven to be a reliable partner, consistently providing timely customer service with patience and adaptability."
Contact us, and a member of our team will respond promptly. From proactive maintenance to issue resolution, our team of experts is here to ensure your IT infrastructure is running smoothly. Contact us today and we'll be happy to assist you.
Techmedics
3400 Oak Grove Ave. Ste. 362
Dallas, TX 75204
214.516.6862
info@techmedics.com
