Transform Your Business With Proactive IT Support In Irving

Monitoring & Alerting

Set preventative measures as you add new technologies to improve business availability. Techmedics makes this possible through our proactive approach to IT services management. Our bias toward action defines our monitoring solutions, which detect points of failure before they become critical. It also inspires our alert automation options, promoting faster response time and problem resolution. Further, our adaptability translates to hassle-free remote or field deployment of our monitoring and alerting resources.

Helpdesk

Our team of creative engineers, technicians, and managers created a platform where you can delve into IT-related discussions and solutions. This online portal hosts our ever-expanding logs of troubleshooting and technology updates. It continues to grow as more service requests get filed. Each service request also generates a ticket, which allows for more effortless follow-ups. Visit our platform and find out if your issue has already been recorded, investigated, and resolved before.

Compliance

Let our experts in IT support in Irving assist you in meeting regulatory requirements and reporting for compliance. We help document, evaluate, and prove your adherence to industry standards, presenting information clearly and conveying the message effectively. Our coverage extends to the Payment Card Industry Data Security Standard (PCI DSS), Health Insurance Portability and Accountability Act (HIPAA), and the National Institute of Standards and Technology (NIST). 

Reporting

Find out how your project is progressing or if it is facing difficulties through our comprehensive reports. Your dedicated account manager ensures you're not in the dark when it comes to your IT network's performance. Our monthly updates highlight the impact of our managed services on your business, whether it's capacity management or system upgrade. And we see to it that our delivery of facts and figures empowers you to make better decisions for your organization.

Virtual CTO (vCTO)

Enhance your operational capacity by tapping the skills, wisdom, and experience of a chief technology officer (CTO). If you're a small business or a mid-sized enterprise with budget restrictions, take advantage of our flexible, on-demand solution: the virtual CTO (vCTO). We developed this offering to provide an alternative to conventional C-Suite options to companies that need more time before enlisting a full-time tech executive. Through the vCTO program, you can receive guidance from an expert on how to structure, order, and manage your IT resources.

Business Technology

Whether you plan to migrate to the cloud or strengthen your cybersecurity strategy, our team provides the appropriate solution to your needs. Our business technology management services are designed to prevent the disruption of daily activities and propel you toward greater growth. Specifically, we aid in monitoring and troubleshooting your network and implementing new technologies to bolster employee and company productivity.