Take advantage of information technology (IT) management services that provide business value and improve your bottom line.
"Our intricate network is up and running smoothly and we could not be more impressed. Their customer service is fantastic! I highly recommend them."
"...in our everyday ability to have great outcomes for complex problems using their advanced level of skills and knowledge.
"Response time is fantastic, and the entire crew is knowledgeable and always attentive."
"I've used Techmedics at my facility for years. They're able to resolve issues cleanly and quickly without getting in the staff's way."
"Impressive response times with helpdesk inquiries. Very knowledgeable techs to assist with all kinds of IT issues."
"Techmedics has proven to be a reliable partner, consistently providing timely customer service with patience and adaptability."
Set preventative measures as you add new technologies to improve business availability. Techmedics makes this possible through our proactive approach to IT services management. Our bias toward action defines our monitoring solutions, which detect points of failure before they become critical. It also inspires our alert automation options, promoting faster response time and problem resolution. Further, our adaptability translates to hassle-free remote or field deployment of our monitoring and alerting resources.
Our team of creative engineers, technicians, and managers created a platform where you can delve into IT-related discussions and solutions. This online portal hosts our ever-expanding logs of troubleshooting and technology updates. It continues to grow as more service requests get filed. Each service request also generates a ticket, which allows for more effortless follow-ups. Visit our platform and find out if your issue has already been recorded, investigated, and resolved before.
Let our experts in IT support in Irving assist you in meeting regulatory requirements and reporting for compliance. We help document, evaluate, and prove your adherence to industry standards, presenting information clearly and conveying the message effectively. Our coverage extends to the Payment Card Industry Data Security Standard (PCI DSS), Health Insurance Portability and Accountability Act (HIPAA), and the National Institute of Standards and Technology (NIST).
Find out how your project is progressing or if it is facing difficulties through our comprehensive reports. Your dedicated account manager ensures you're not in the dark when it comes to your IT network's performance. Our monthly updates highlight the impact of our managed services on your business, whether it's capacity management or system upgrade. And we see to it that our delivery of facts and figures empowers you to make better decisions for your organization.
Enhance your operational capacity by tapping the skills, wisdom, and experience of a chief technology officer (CTO). If you're a small business or a mid-sized enterprise with budget restrictions, take advantage of our flexible, on-demand solution: the virtual CTO (vCTO). We developed this offering to provide an alternative to conventional C-Suite options to companies that need more time before enlisting a full-time tech executive. Through the vCTO program, you can receive guidance from an expert on how to structure, order, and manage your IT resources.
Whether you plan to migrate to the cloud or strengthen your cybersecurity strategy, our team provides the appropriate solution to your needs. Our business technology management services are designed to prevent the disruption of daily activities and propel you toward greater growth. Specifically, we aid in monitoring and troubleshooting your network and implementing new technologies to bolster employee and company productivity.
In the current landscape, a one-person IT department is not enough to respond to the rapid changes in many industries. It is best to have a dynamic and dedicated team of subject matter experts (SMEs) to address the various aspects of your system.
Unfortunately, building an in-house team and filling every role requires deep pockets. This is why our IT support Irving team offers you the perfect solution if you're looking to save on costs without compromising on service quality.
We have talented engineers, technicians, and managers who can serve as your staff and fulfill specific functions. Meet the people making up the Techmedics team:
If you're understaffed or looking to fill a specific role, Techmedics can assist you with our expertise. Our IT consulting and support team is available to address all your needs.
We align technology management solutions with business objectives. And we ensure your network is up and running to keep everyone happy: the end-users, employees, executives, and even investors.
Call us or fill out the form, and one of our representatives will be happy to reach out to you.