MANAGED IT

GET RELIABLE SUPPORT FROM A TEAM YOU TRUST

Business and technology support must be flexible and continuously evolving to become better. That means faster, more effecient, and cutting costs when you can. Traditional IT roles just don’t cut it anymore. You need a team of experts that specialize in infrastructure solutions. Our Managed IT services helps your organization benefit from technology.

GET RELIABLE SUPPORT FROM A TEAM YOU TRUST

Business and technology support must be flexible and continuously evolving to become better. That means faster, more effecient, and cutting costs when you can. Traditional IT roles just don’t cut it anymore. You need a team of experts that specialize in infrastructure solutions. Our Managed IT services helps your organization benefit from technology.

OUR SERVICES

Predictable IT costs and services are crucial to optimal business operations. Techmedics offers IT support plans designed to give you peace of mind. Managed services can help you plan, implement, and manage technology that will help your operations thrive, and save you money along the way.

We will proactively monitor your network 24/7 x 365 and remotely address potential points of failure before they become critical. Automatic alerts guarantee a rapid response time.

Our helpdesk is a single place to report your issues and service requests, providing a systematic approach to managing IT. Each request will generate a ticket, creating a historical log of all known issues and helping to prevent the same issues from constantly occurring.

There are certain issues that don’t involve day-to-day technology. As an extension of your IT team, our Business Technology Services team is ready to assist with management of technology and its related issues.

Across multiple industries there is mandatory compliance when it comes to data and security. This includes PCI DSS, HIPAA, NIST and others. We can help you report on compliance and meet those requirements.

We handle the full life-cycle of your IT investments from pre-sales support to electronic recycling. This includes up-to-date hardware and software inventory of your covered systems and devices and warranty tracking to make sure that parts will be replaced in a timely manner.

You’ll receive comprehensive reports that are detailed monthly. This helps to simplify capacity management and upgrade planning and justifies technology investments.

Flexible, on-demand Virtual Chief Technology Officer for small businesses and mid-size enterprises who need technical expertise but are not able to commit to a full time CTO.

BENEFITS

  • Focus on your business
    If you have ever experienced IT issues in your organization, you know just how costly it can be when issues hit you by surprise. We call this approach break/fix and it can have serious financial impacts on your business. Avoid down-time and the costs associated with it by utilizing Managed IT services.
  • Leverage our partner relationships
    At the partner level we have access to discounts, promotions, and educational resources from manufacturers and distributors. We pass those assets and privileges to our clients.
  • Qualified consultants
    Consultant is a term that is sometimes used incorrectly in the information technology industry. Our consultants are certified and pursue ongoing education. They hold certifications from leading manufacturers like Microsoft, Cisco, Citrix, Dell, AWS, IBM, and more.
  • Resource allocation
    We can help you determine the best way to use available assets/resources.
  • Flexible plans
    Our services come in a variety of offerings. From the most basic monitoring and alerting, to complete outsourcing of your IT department, we let you determine how to use our team to your advantage.
  • IT Service Management tools
    Your organization will have access to IT service management tools. Execution of ITSM processes in an organization, especially those that are workflow-driven, can benefit from being supported by with software tools like the ones we offer.
  • Focus on your business
    If you have ever experienced IT issues in your organization, you know just how costly it can be when issues hit you by surprise. We call this approach break/fix and it can have serious financial impacts on your business. Avoid down-time and the costs associated with it by utilizing Managed IT services.
  • Leverage our partner relationships
    At the partner level we have access to discounts, promotions, and educational resources from manufacturers and distributors. We pass those assets and privileges to our clients.
  • Qualified consultants
    Consultant is a term that is sometimes used incorrectly in the information technology industry. Our consultants are certified and pursue ongoing education. They hold certifications from leading manufacturers like Microsoft, Cisco, Citrix, Dell, AWS, IBM, and more.
  • Resource allocation
    We can help you determine the best way to use available assets/resources.
  • Flexible plans
    Our services come in a variety of offerings. From the most basic monitoring and alerting, to complete outsourcing of your IT department, we let you determine how to use our team to your advantage.
  • IT Service Management tools
    Your organization will have access to IT service management tools. Execution of ITSM processes in an organization, especially those that are workflow-driven, can benefit from being supported by with software tools like the ones we offer.

FREE CONSULTATION

Schedule a free consultation with us and we’ll let you know the essentials to running your IT department effeciently. This is a no-obligation consultation to discuss your requirements and get your department on the right path.

FREE CONSULTATION

Schedule a free consultation with us and we’ll let you know the essentials to running your IT department effeciently. This is a no-obligation consultation to discuss your requirements and get your department on the right path.