IT Support in Ontario

Get a team of experts that specialize in IT support for business technology solutions. Leverage us when you need it most. Our Managed IT Services can help your organization with day-to-day support and long-term strategic planning.

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Scalable IT Services For Your Business in Ontario

From daily helpdesk support to long-term IT strategy, Techmedics offers custom Managed IT Services to businesses in Ontario. Our team has served businesses from various industries for over two decades. 

We aim to help organizations of all sizes reduce IT costs, minimize risk, and improve employee and company productivity using reliable, custom technology solutions. So whether you're a small business with 10 systems or a larger organization with hundreds of employees, let us assist you in effectively handling the technology infrastructure that powers your business.

Kyle dallas techmedics it support
25+
Years in Business
5000+
Endpoints
~ 15 min
Response Time
400+
Clients Served

Your Dedicated IT Support Team in Ontario

The complexities of information technology are growing; long gone are the days of a "one-man IT guru". It’s simply impossible to be well versed in all of the technologies it takes to power a business. With Techmedics, you will get a team of subject matter experts dedicated to your account; each one specializing in a certain subset of technology solutions for your business.

Pre-Sales Engineer

Works closely with the sales team to understand client needs and propose technical solutions, often demonstrating products and assisting with technical documentation during the sales process.

Procurement Specialist

Manages purchasing activities, sourcing suppliers, negotiating contracts, and ensuring the company acquires quality products and services at optimal prices.

Network Support Engineer

Maintains and troubleshoots network systems, ensuring stable and secure connectivity across the organization's infrastructure.

Server Admin

Installs, configures, and maintains server hardware and software, ensuring optimal performance, security, and uptime.

Helpdesk Support Manager

Oversees the helpdesk team, ensuring timely resolution of technical issues, improving support processes, and maintaining high levels of user satisfaction.

CTO/CIO

Leads the company’s technology strategy, oversees the IT department, and ensures technology investments align with business goals.

Cybersecurity Specialist

Protects systems and networks from cyber threats, implements security measures, and monitors for suspicious activity to ensure data integrity and compliance.

Project Manager

Plans, executes, and monitors projects to ensure they are completed on time, within scope, and within budget, often coordinating teams and resources.

Managed IT Services

Monitoring & Alerting

We will proactively monitor your network 24/7 x 365 and remotely address potential points of failure before they become critical. Automatic alerts guarantee a rapid response time.

Helpdesk

A single place to report your issues and service requests, providing a systematic approach to managing IT. Each request generates a ticket, creating a historical log of all known issues and helping to prevent the same issues from constantly occurring.

Compliance

Across multiple industries there is mandatory compliance when it comes to data and security. This includes PCI DSS, HIPAA, NIST, and others. We can help you report on compliance and meet those requirements.

Reporting

You will receive a comprehensive report that is detailed monthly. This helps to simplify capacity management, plan for upgrades, and justify technology investments.

Virtual CTO (vCTO)

Flexible on-demand Virtual Chief Technology Officer for small businesses and mid-size enterprise who need technical expertise but are not able to commit to a full-time CTO.

Business Technology

Some IT concerns don't involve day-to-day break-fix problems. Our business technology services include services like e-recycling penetration testing, cybersecurity assessments, and more.

Partnering With Businesses in the Following Industries

Manufacturing
Financial Services
Entertainment & Media
Non-profit
Architecture & Design
Construction & Engineering
Government & Education
Small Business
Mid-market
Legal
Healthcare
Transportation & Logistics

Testimonials

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"James and the Techmedics team are amazing. They set up our network with 150 cable drops and 10 WiFi access points for our new business. Our intricate network is up and running smoothly and we could not be more impressed. Their customer service is fantastic! I highly recommend them!"

"The IT support industry can be challenging with long hours, critical thinking, and working around the clock. Having Techmedics as our MSP makes a huge difference in our everyday ability to have great outcomes for complex problems using their advanced level of skills and knowledge."

Carin O.
Mirko M.
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"Techmedics keeps us up to date with technology, and we are leagues ahead of our competition. We like to maintain that edge, and with James and his staff we are very able to do just that. Response time is fantastic, and the entire crew is knowledgeable and always attentive. "

"I’ve used Techmedics for years at my facility. Their customer service is second. Their staff is courteous and professional but what I like most about them is their transparency at the work site. They’re able to resolve whatever issues I may be having cleanly and quickly without getting in my staff’s way."

David C.
John L.
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"We are happy with overall service. Impressive response times with helpdesk inquiries. Very knowledgeable techs to assist with all kinds of IT issues."

"As a firm dependent on the latest technology, a knowledgeable and responsive IT team is critical. Techmedics has proven to be a reliable partner consistently providing timely customer service with patience and adaptability."

Jessie L.
Chandra J.

Work with the BEST managed IT service provider and IT support company in Ontario!

Reach out to Techmedics’ IT experts today and see how our managed services can drive your business forward.
877.832.4180
info@techmedics.com
Most reviewed Managed Service Provider in Dallas from The Manifest
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