The Technology Risks Behind Modern eCommerce Operations
eCommerce is one of the fastest growing industries, with global retail sales projected to reach $8 trillion by 2027. With the sector operating at the intersection of public-facing digital infrastructure and high-value financial data, businesses face significant risks, including:
System outages can cost small businesses up to $25,000 per hour, and large businesses more than $1 million. Beyond this, downtime can also result in customer churn and high recovery expenses.
eCommerce businesses may experience incidents such as phishing attacks, ransomware, payment fraud, and card skimming, all of which may lead to data breaches and identity theft.
If an eCommerce website runs slowly and transactions take longer than usual, shoppers may abandon their carts. This can also signal weak infrastructure, making the site a lucrative target for attackers.
Some eCommerce services rely on a monolithic codebase where one error can bring down the entire server. Others may have interdependent components that crash the site when an error occurs.
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